Who We Are
Clear AI Studio, LLC ("Clear AI Studio," "we," "us," or "our") is an AI automation agency that provides AI-powered front desk, lead capture, appointment booking, and marketing automation services to local businesses across the United States.
We operate the website at ClearAIStudio.com and all associated subdomains, landing pages, and client-facing tools built on our platform.
What Information We Collect
Information you provide directly
- Contact information: name, email address, phone number, business name
- Inquiry details: messages submitted through our contact forms, chat widgets, or booking forms
- Appointment data: date, time, and service type when booking a call or consultation
- Billing information: processed through our payment provider — we do not store full card numbers
- Communications: emails, text messages, and call recordings when you interact with our AI or human team
Information collected automatically
- Device and browser data: IP address, browser type, operating system, screen resolution
- Usage data: pages visited, time spent, clicks, scroll depth, referring URL
- Location data: approximate location derived from IP address (city/region level only)
- Cookie and tracking data: see Section 5 for full details on tracking tools we use
Information from third parties
- Lead data submitted through third-party ad platforms (Meta, Google) when you interact with our ads
- CRM data synced from GoHighLevel when a business using our platform shares your contact record
How We Collect Information
- Web forms: contact, booking, and opt-in forms on our website and landing pages
- Chat widget: conversations initiated through our website chat or AI assistant
- Phone calls: inbound calls to our business number, which may be answered by our Voice AI
- SMS: text messages sent to or received from our business numbers
- Cookies and pixels: automatic data collection through browser cookies and tracking pixels (see Section 5)
- Ad platforms: when you click an ad or submit a lead form on Meta or Google
- Referrals: when an existing client or partner refers you to us
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries — follow up on form submissions, missed calls, and chat messages
- To book and confirm appointments — schedule calls, send confirmations and reminders
- To deliver our services — configure and operate AI tools on behalf of client businesses
- To send marketing communications — only to contacts who have opted in, and only relevant to our services
- To improve our website and services — analyze usage patterns and optimize performance
- To run targeted advertising — serve ads on Meta and Google to people who have visited our site or fit our target audience (see Section 5)
- To comply with legal obligations — maintain records required by TCPA, CCPA, and other applicable laws
- To prevent fraud and abuse — detect and block spam, bots, and unauthorized access
Clear AI Studio does not sell, rent, or trade your personal information to third parties for their own marketing purposes. This applies to both our own contacts and contacts managed through our client platform.
Tracking Tools & Third-Party Services
We use the following third-party tools on our website. Each collects data as described below. You can manage your preferences through our cookie banner or by opting out directly with each provider.
| Tool | Provider | Purpose | Opt-Out |
|---|---|---|---|
| Google Analytics 4 | Google LLC | Website traffic analysis, user behavior, conversion tracking | GA Opt-Out |
| Google Ads / Tag Manager | Google LLC | Ad conversion tracking, remarketing audiences | Ad Settings |
| Meta Pixel (Facebook/Instagram) | Meta Platforms, Inc. | Ad conversion tracking, custom audiences, remarketing | Ad Preferences |
| GoHighLevel (GHL) | HighLevel, Inc. | CRM, chat widget, form submissions, booking, SMS/email automation | Contact us to request deletion |
| Twilio | Twilio Inc. | SMS and voice message delivery | Reply STOP to any SMS |
For full details on cookies specifically, see our Cookie Policy.
Meta Pixel — Important Disclosure
Our website uses the Meta Pixel, which may transmit certain browsing data to Meta Platforms, Inc. This allows us to measure the effectiveness of our ads and show our ads to people who have visited our site. Meta may use this data in accordance with their own Data Policy. You can opt out of Meta's use of this data through your Facebook Ad Preferences.
Google Analytics — Important Disclosure
We use Google Analytics 4 to understand how visitors use our site. Google Analytics uses cookies to collect anonymized usage data. You can opt out using the Google Analytics Opt-out Browser Add-on or by managing cookies in your browser settings.
SMS & Phone Data
When you provide your phone number and consent to receive text messages, the following applies:
- Your phone number is used only to deliver messages you consented to receive
- We do not share your phone number with third parties for their own marketing
- Call recordings made through our Voice AI system are retained for up to 90 days for quality assurance, then deleted
- SMS message logs are retained for up to 90 days, then purged
- Opt-out records are retained indefinitely to honor your preferences permanently
For full SMS program terms, see our SMS Terms & Conditions.
How Long We Keep Your Information
| Data Type | Retention Period |
|---|---|
| Contact records (name, email, phone) | Until you request deletion or 3 years after last interaction |
| SMS message logs | 90 days, then purged |
| Call recordings | 90 days, then deleted |
| SMS consent records | 4 years minimum (TCPA requirement) |
| Opt-out records | Indefinite (to honor opt-outs permanently) |
| Website analytics data | 26 months (Google Analytics default) |
| Billing records | 7 years (tax and accounting requirements) |
| Email correspondence | 3 years after last interaction |
Your Rights
Depending on where you live, you may have the following rights regarding your personal information:
- Right to access: request a copy of the personal information we hold about you
- Right to correction: request that we correct inaccurate or incomplete information
- Right to deletion: request that we delete your personal information (subject to legal retention requirements)
- Right to opt out of marketing: unsubscribe from emails, reply STOP to SMS, or contact us directly
- Right to data portability: request your data in a structured, machine-readable format
- Right to object: object to processing based on legitimate interests
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. We may need to verify your identity before processing your request.
California Residents — CCPA/CPRA Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
- Right to Know: the categories of personal information we collect, use, disclose, and sell (we do not sell)
- Right to Delete: request deletion of your personal information
- Right to Correct: request correction of inaccurate personal information
- Right to Opt Out of Sale/Sharing: we do not sell or share personal information for cross-context behavioral advertising
- Right to Limit Use of Sensitive Personal Information: we do not use sensitive personal information beyond what is necessary to provide our services
- Right to Non-Discrimination: we will not discriminate against you for exercising your CCPA rights
To submit a CCPA request, email [email protected] with "CCPA Request" in the subject line, or call +1 (502) 497-2300.
Clear AI Studio does not sell personal information as defined under the CCPA. We do not share personal information with third parties for cross-context behavioral advertising purposes.
Children's Privacy
Our services are intended for business owners and adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will delete it immediately.
If you believe we have inadvertently collected information from a child, please contact us at [email protected].
Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- SSL/TLS encryption for all data transmitted to and from our website
- Access controls limiting who on our team can view contact records
- Two-factor authentication on all platform accounts
- Regular security reviews of our third-party service providers
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Post a notice on our website for at least 30 days
- Where required by law, notify you by email before changes take effect
We encourage you to review this page periodically. Continued use of our website or services after the effective date of any changes constitutes your acceptance of the updated policy.
Contact Us
For privacy-related questions, requests, or concerns, contact us using any of the methods below. We respond to all privacy requests within 30 days.