Terms of Service

Acceptance of Terms

By accessing or using the Clear AI Studio website at ClearAIStudio.com, booking a call, submitting a form, or engaging any of our services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you are entering into these terms on behalf of a business or organization, you represent that you have the authority to bind that entity to these terms.

If you do not agree to these terms, do not use our website or services.

Our Services

Clear AI Studio designs, builds, and operates a custom AI-powered system for each business — the Revenue Recovery Engine. Depending on what your business needs, your system may include capabilities such as:

• AI phone answering & lead capture — voice reception, call handling, and message taking
• Automated messaging — SMS, webchat, and social media conversations
• Reviews & reputation — automated review requests and reputation management
• Funnels & landing pages — lead-capture pages built for conversion
• Content & posting — content creation and social media scheduling
• CRM automation — pipelines, follow-up, and business-process workflows
• Custom automations & AI agents — additional capabilities scoped specifically for your business

Your system is delivered through our platform, which is built on GoHighLevel (GHL) and integrated third-party tools. The specific capabilities, deliverables, timelines, and terms for your engagement are outlined in your individual client agreement or statement of work.

Eligibility

Our services are intended for:

• Business owners and operators aged 18 or older
• Legally registered businesses operating in the United States
• Individuals with the legal authority to enter binding contracts on behalf of their business

By using our services, you represent and warrant that you meet these eligibility requirements. We reserve the right to refuse service to anyone at our sole discretion.

Accounts & Platform Access

When we onboard you as a client, we create a GoHighLevel sub-account on your behalf. You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Notifying us immediately of any unauthorized access or security breach
• Ensuring all users who access your account comply with these terms

We reserve the right to suspend or terminate accounts that violate these terms, engage in prohibited activities, or pose a risk to our platform or other clients.

Payment & Billing

Monthly subscription fees

Our services are offered on a monthly subscription basis. Fees are charged on the same day each month based on your start date. Pricing is provided in your individual proposal or client agreement and may be updated with 30 days' notice.

Setup fees

Certain plans include a one-time setup fee due at the time of onboarding. Setup fees are non-refundable once onboarding has commenced.

Usage-based charges

Some services (including SMS messages, phone minutes, and AI tokens) may incur usage-based charges in addition to your monthly subscription. You will be notified of applicable usage rates before they are applied.

Failed payments

If a payment fails, we will retry up to 3 times over 7 days. If payment cannot be collected, your account may be suspended until the balance is resolved. You remain responsible for all fees accrued during any suspension period.

Cancellation & Refunds

Cancellation

You may cancel your subscription at any time by providing 30 days' written notice to [email protected]. Your service will continue through the end of the current billing period following the 30-day notice period.

Refunds

Monthly subscription fees are non-refundable once a billing period has commenced. We do not offer prorated refunds for partial months. Setup fees are non-refundable once onboarding has begun.

Exceptions

Refund requests due to documented service failures or technical errors on our part will be evaluated on a case-by-case basis. To submit a refund request, contact [email protected] with supporting details.

Acceptable Use Policy

By using our platform and services, you agree not to:

• Send unsolicited commercial messages (spam) to any person who has not expressly consented to receive them
• Use our SMS or Voice AI tools to contact individuals on the National Do Not Call Registry without proper consent
• Violate any applicable law, including TCPA, CAN-SPAM, CCPA, HIPAA, or FTC regulations
• Impersonate any person, business, or entity in communications sent through our platform
• Use our services for any illegal, deceptive, or fraudulent purpose
• Transmit harmful, offensive, or defamatory content through our messaging tools
• Attempt to reverse-engineer, hack, or gain unauthorized access to our platform
• Resell or sublicense our services without prior written authorization

Intellectual Property

Our intellectual property

All content on the Clear AI Studio website — including text, graphics, logos, AI workflows, automation templates, and software — is the property of Clear AI Studio, LLC or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our express written permission.

Your intellectual property

You retain ownership of all content, data, and materials you provide to us for use in delivering your services (including your business name, logo, contact lists, and brand assets). By providing this content, you grant us a limited license to use it solely for the purpose of delivering your contracted services.

Custom work

Custom AI workflows, funnels, and automations built specifically for your account during your active subscription are licensed to you for use during the term of your engagement. Upon cancellation, continued use of these assets is subject to a separate licensing agreement.

Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Guarantees of specific revenue, lead volume, or business outcomes
• Uninterrupted or error-free operation of AI systems
• Accuracy of AI-generated responses in all circumstances

AI systems, including Voice AI and Conversation AI, may occasionally produce unexpected or inaccurate responses. You are responsible for reviewing AI interactions and ensuring they meet your business and legal standards.

Limitation of Liability

To the maximum extent permitted by applicable law, Clear AI Studio, LLC and its officers, employees, and contractors shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from third-party service outages (including Twilio, GHL, or carrier issues)
• Damages resulting from your failure to comply with applicable laws in your use of our platform

In no event shall our total liability to you exceed the total fees you paid to Clear AI Studio in the three (3) months immediately preceding the event giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Clear AI Studio, LLC, its officers, employees, agents, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of our services in violation of these terms
• Your violation of any applicable law, including TCPA, HIPAA, or CAN-SPAM
• Any content or communications you send through our platform
• Any claim by a third party arising from your business operations

SMS & TCPA Compliance Obligations

If you use our SMS or Voice AI tools to communicate with your customers, you accept the following obligations:

• You will only send messages to individuals who have provided express written consent as defined under the Telephone Consumer Protection Act (TCPA)
• You will honor all opt-out requests immediately and ensure your contact lists are updated accordingly
• You will not upload purchased, rented, or scraped contact lists to our platform for automated messaging
• You will ensure your opt-in language is compliant with TCPA requirements, including disclosing message frequency and the ability to opt out
• You accept full legal responsibility for the content of messages sent to your customers through our platform

For full SMS program terms, see our SMS Terms & Conditions. TCPA violations can carry fines of $500–$1,500 per message. We take compliance seriously and reserve the right to suspend accounts that we believe are operating in violation of TCPA.

Governing Law & Dispute Resolution

These Terms of Service are governed by the laws of the Commonwealth of Kentucky, United States, without regard to conflict of law principles.

Informal resolution first

Before filing any formal legal action, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.

Binding arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall take place in Louisville, Kentucky, or via video conference by mutual agreement.

Class action waiver

You agree that any dispute resolution proceedings will be conducted on an individual basis only — not as a class, consolidated, or representative action.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. We will provide at least 30 days' notice of material changes by posting the updated terms on our website and updating the "Last Updated" date. Continued use of our services after the effective date constitutes acceptance of the updated terms.

If you do not agree to the updated terms, you may cancel your subscription in accordance with Section 6.

Contact Us

For questions about these Terms of Service, contact us using any of the methods below.